Frequently Asked Questions

Below are some answers to Frequently Asked Questions. If you need further assistance, you can use our online form. Or, you can telephone a branch library.

GET A LIBRARY CARD

Come in person to an MFRL branch. Present a photo ID and verification of your mailing address. Library cards are free to full and part year residents, property owners, and students. For an annual fee of $25.00 per year, others may get a library card. View our Registration Policy for more information.

FIND AN ITEM FROM THE LIBRARY

Click on Catalog. Search by keyword, title, author, or subject. Or use the Catalog Search box at the top right of the webpage.

RENEW LIBRARY MATERIALS

Visit our Renew Materials and Manage Account page and type in your User ID (your barcode number) and your PIN. This will ensure that you are logged in to the Online Catalog throughout your session. From this screen you can Renew Your Materials, Review Your Account, Change your PIN and Update your address.

We love book donations. Please take your donations to the front desk of any branch. If you have a large amount, please call the library to make arrangements. We will be happy to provide you with a receipt if you ask. If we are unable to use the donation in our collection, we will give them to our Friends of the Library organization for their book sale. Any money they raise comes back to the library to support our programs. Please see our Donation Policy for more information.

MONETARY DONATIONS

We gladly accept monetary donations. There are several ways you can donate. Simply mail it to the Montgomary-Floyd Regional Library at 125 Sheltman Street, Christiansburg, VA 24073 or leave your donation at the front desk of any of our libraries. You may also donate to the Montgomery-Floyd Regional Library Foundation at the same address.

FIND EVENTS, CLASSES & ACTIVITIES

Our Programs page lists many of our ongoing and re-occuring prorams. Our Calendar page lists all of our upcoming events for the month. Powered by Google Calendar these events interface with most calendar programs. Our Classes page lists our regular computer classes.

FIND PERIODICAL ARTICLES

THIS NEEDS TO BE REVISED.
Click on Online Resources. Select Online Databases. Type in your library card number (barcode number) when requested. If you are inside the library, no card number is needed.

RESERVE LIBRARY MATERIALS

Click on Search Catalog. At the top right of the screen, log on with your User ID (your barcode number) and your PIN. Search for material, then click on the Details button of the material you want. Next, click on place hold on the left. When at the hold screen, click on the place hold button at the bottom to place your hold.

If you intended to place multiple items on hold, if you login in first (either through the Manage Account portal, or the top of the Catalog page) you will stay logged in through out your session.

RESERVE A MEETING ROOM

Information is located on our Activities & Programs page.

RESERVE THE COMPUTER LAB

Telephone the Jessie-Peterman Memorial Library or Meadowbrook Library.

RESERVE A COMPUTER

Computer reservations can be made online. A library card (and PIN) in good standing is required.

PAY FINES AND FEES

Fines and fees may be paid by cash, check or credit/debit card in any branch library.

GET ITEMS FROM ANOTHER LIBRARY

MFRL transfers requested items from one branch to another for patrons at no charge. If you are looking for material that MFRL does not own, we can request items from other systems on your behalf. Each system's ILL policies are unique. Most systems will not ILL new items, CDs or DVDs. There is a $3.00 fee per item and payment is expected when the ILL request is fulfilled.